REFUND POLICY
Effective Date: 4-15-26
1. Digital Product Sales
All purchases made on the Northern Expressions Music (NEM) platform are for digital content, including songs and MAPs.
Due to the nature of digital products and immediate access upon purchase, all sales are final.
2. No Refunds
Once a purchase is completed and access to the digital content has been granted, refunds, returns, or exchanges are not provided.
By completing a purchase, you acknowledge and agree to these terms.
3. Exceptions
Refunds may only be considered in limited circumstances, such as:
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Duplicate transactions
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Technical issues preventing access to purchased content
Any such requests will be reviewed on a case-by-case basis.
4. Unauthorized Transactions
If you believe a transaction was made without your authorization, please contact us immediately so we can investigate.
5. Contact
For questions regarding purchases or refund requests, contact: